How to Request a Patrol Substitution

If you are unable to attend your rostered patrol you are required to arrange a suitable substitution using the Members Portal (instructions below). Please notify your Patrol Captain of your absence and who will be substituting on your behalf prior to your patrol date. 

Request a substitute via Members Hub. Note that the system locks out on a Wednesday evening prior to the weekend patrols from allowing members to be able to request or pick up a sub.

  • Login to Members Hub
  • Click 'Patrols'under 'More' button in Top Toolbar
  • Click 'Patrols' and then 'Upcoming Patrols'
  • Scroll down and find the date you are uable to patrol then click 'I Need a Substitute'

    How to Pick Up a Patrol Shift

    If you are wanting to attend an additional patrol, choose a suitable available patrol via the Members Portal (instructions below).

    Volunteer for an available substitute patrol via Members Hub

  • Login to Members Hub
  • Click 'Patrols' under 'More' button in Top Toolbar
  • Click 'Patrol Substitutes Needed'
  • Click 'I Can Do This' on the right side, to accept this extra patrol. *This may have changed with the new Members Hub format
  • Sponsors

    Corporate

    Coolum Surf Club Supporters Logo